INCREASING GUEST SATISFACTION AND RESORT REVENUES
CARPE DIEM – SEIZE YOUR DAY
Carpe Diem’s mission is to increase guests’ satisfaction, making their holiday dream come true through creating unforgettable memories; while at the same time increasing resorts’ revenues.
Resort guests spend more time inside resort and spend more money during our program, and bring home amazing memories they built with us. Then they share their experience on social media and return to the resorts again.
Remaining resort’s concept and policy
An individual plan and approach for every resort
Different programs for different resort categories – family oriented or luxury resorts
Top of the line Know-How 20 years experience in the resort entertainment business
More than 270 European staff entertainers
Multilingual, polite, proactive, friendly, young and highly energetic teams
Strong control, regular reporting, free of charge staff replacement
Programs for resorts in the city centre & the beach, as well as for resorts far away
Regular program updates and program changes due guests’ structure change
Full day programs (events on hand from breakfast till the last evening program)
Evening Show Programs – unique program in Thailand tourism